Roadside Assistance and Recovery
In the event that your vehicle is immobilised at home or elsewhere in the covered area (as long as the vehicle is not already at an ALD MHC preferred dealer), ALD MHC Roadside Emergency Assistance will arrange help for you. Whenever possible, we will always endeavour to arrange assistance by our trained service providers to resolve the problem on the spot, but if the problem cannot be resolved at the roadside, we will organise for the towing of your vehicle to the nearest ALD MHC preferred dealer. Please ensure that all your belongings are removed from the vehicle prior to towing, as we cannot be held responsible for any loss or damage to these items.
ProcedureCall Toll-free ALD MHC Roadside Emergency Assistance 1800-88-1033Advise the operator that you are covered by ALD MHC Roadside Emergency Assistance and quote your vehicle registration numberAdvise the operator of the location of your vehicle and the nature of the problem